Below are the terms of use of Finnish Export Sales House FESH.
1. Service operation
General
Finnish Export Sales House FESH (hereinafter "FESH") provides export education sessions to the customer (hereinafter "Customer") and sells export education material. This means that FESH, as a user, offers Customer the opportunity to make inquiries and contact requests on the website about lectures and education materials.
Requests and inquireies
All requests are made on the website itself by selecting one or more lectures or education material for which you want more information. Upon Customer's request, FESH will contact you and provide additional information. FESH stores Customer's customer information to assist him in selecting education session or material. This means that FESH can e.g. market their services and education session, send newsletters and other targeted messages, and collect and analyze information.
Content of the lecture and course material
FESH provides Customer with the most detailed information possible on the website lectures and education materials so that FESH can help Customer become a customer as much useful information as possible. However, FESH disclaims any responsibility in this regard, as in some cases there may be a lack of information or changes in lectures and education materials.
If Customer has any questions about lectures, education materials or other questions, he or she can contact FESH by sending an e-mail to info (at) fesh.fi or by calling 040 728 9498.
2. Prices and invoicing
Unless otherwise agreed in writing, the prices of the Service and related additional services are determined in accordance with FESH's valid price list. Prices are subject to statutory VAT, unless otherwise stated. The price of the service is determined by the start of the subscription period.
If Customer's payment is delayed for more than 14 days, FESH has the right not to deliver the export lectures and / or export education materials ordered by Customer and, if necessary, has the right to charge statutory interest for delayed payments, as well as a reasonable reminder fee. If the overdue payment has not been made despite the demand for payment, the receivable is transferred to the collection agency for recovery.
3. Customer responsibility
By accepting the terms, Customer undertakes to comply with the terms of use of the FESH Service. Once Customer has made a request through the Service, FESH will send a confirmation message to the email address provided by Customer has stated in the request, which also included his contact and customer information as well as any other information.
It is Customer's responsibility to ensure that the information provided in the request is correct and up-to-date and that he or she keeps the information up to date. If the information provided by Customer proves to be incorrect or otherwise incomplete, FESH has the right not to provide the Service. It is also Customer’s responsibility to ensure that his or her login information is stored securely and is not disseminated.
As a user, you do not have the right to use FESH's trademark, reputation or company name other than as required to use the Service.
Customer may not disclose the export education material purchased to third parties without FESH's permission.
4. Service rights
All intellectual property rights in the Service, its content, features and functionalities, and any subsequent changes thereto, are the sole property of FESH or its licensors. Customer receives a limited non-exclusive right to use the service in its own internal business in accordance with the Agreement and the Terms and Conditions. Copying, forwarding, distributing or using the Service and its content or portions other than in accordance with these Terms and Conditions is strictly prohibited.
5. Management of personal data and data protection
6. Deletion of customer personal information
If Customer wishes to delete his personal data, he must notify him by e-mail to info (at) fesh.fi.
7. Business secrets
FESH and Customer undertake to keep the attention received by the other party's trade secrets and other confidential information understandable and data confidentiality. FESH has the right to use Customer's name and logo in reference use, unless Customer has expressly prohibited it.
8. Change
FESH hereby disclaims all liability to the extent permitted by applicable law to the extent of direct and indirect costs incurred by customers or any third party consequential damages and / or losses or damages related to the use or obstruction of the Service, regardless of how the damage occurred and whether the damage has occurred negligence, breach of contract or any other cause.
The limitation of liability mentioned in this section does not change or limit Customer's rights as a consumer and does not exclude or limit liability to the extent that the applicable legislation does not allow it.
If any provision of these Terms is held to be unlawful, incorrect or unenforceable for any other reason, that provision shall be deleted nor does it affect the validity or enforceability of other clauses in the Terms.
These terms and conditions have been drawn up and must be interpreted in accordance with Finnish law.
9. Settlement of disputes
If a dispute arises between FESH and Customer arising from these terms or for any other reason,
the parties must first try to resolve the situation by agreement. If the parties fail to reach an agreement, the dispute may be settled by the General Board of Appeal of Finland, to the extent
as the board is competent to investigate the matter. Otherwise, the dispute will be settled in a general court in Finland.
Even if any provision of this Agreement is held to be invalid, illegal or unenforceable, it will not affect the validity of any other provision of this Agreement, but will remain in full force and effect.
Kempele, march 19th, 2020
